Remote support & setup
- App installs, printers, cloud accounts, MFA
- Email/calendar fixes and sync issues
- Light OS cleanup and updates
IT SupportEN / ES
IT support that fixes things and leaves them organized.
Remote help when it is faster, on-site when hands are required. We keep notes, label cables, and explain what changed.
Response
Same day
Remote when possible
On-site
North Jersey
Hudson • Essex • Bergen
Prepared
Tools + spares
Adapters, testers, cables
Clean handoff
Notes, labels, and photos so you know what changed.
Prepared arrivals
Adapters, patch cords, surge strips, and tools in the kit.
Respectful on-site
Shoe covers, floor protection, and tidy work areas.
Issues we handle often
Remote first, on-site when hands are needed. We leave things better organized.
On-site PC / Mac troubleshooting
- Slow machines, freezes, boot and login issues
- Monitor, dock, USB and peripheral problems
- Wi-Fi and LAN checks while we are there
Backups & protection
- External drive or cloud backup setup
- Simple schedule explained in plain language
- Basic antivirus / anti-malware guidance
Small business & retail
- POS terminals, receipt/label printers
- Stable payment networks and cabling cleanup
- Coordination with remote IT or helpdesk
How a support ticket flows
A single technician owns your issue from first contact to resolution, whether remote or on-site.
1
Describe the problem
Share symptoms, error messages, and what changed recently.
2
Remote first when possible
We resolve many issues on the spot via secure remote session.
3
On-site visit when needed
We arrive with adapters, tools, and spares to finish faster.
What we bring on-site
- • Laptop with adapters, flash drives, and recovery media
- • Patch cords, surge strips, labeler, Velcro, basic tools
- • Wi-Fi analyzer and network tester for quick checks
- • Shoe covers, floor protection, and cleaning wipes
Ready to get help
Send us the details and we will respond quickly
Tell us the symptoms, device type, and when you need it resolved.